Each order from the moment of confirmation by e-mail or telephone will arrive at the address within four (4) days after receipt of the order by the COMPANY, unless there is a problem with the availability of the item and this has been notified to the customer who performs the order or cause of force majeure. Orders are made within working hours between (9:00 AM - 6:00 PM) except Saturdays, Sundays and public holidays. The hours of the routes of each mission are not negotiable.